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Carol Lukity
Quality Service Certified® Platinum
Carol Lukity, Realtor®, QSC Platinum
(B) 586-840-0400
(M) 586-634-3933

Service Guarantees for Buyers, Sellers
My Service Areas
Michigan: Berkley, Chesterfield, Clinton Township, Ferndale, Lake Orion, Lenox, Macomb Township, New Baltimore, Oakland Township, Oxford, Rochester, Roseville, Royal Oak, Shelby, St. Clair Shores, Sterling Heights, Troy, Washington
Berkshire Hathaway HomeServices Kee Realty
15501 Metropolitan Parkway, Suite 105
Clinton Township, MI 48036
Consumer Reviews
Carol Lukity did an amazing job and was great to work with during my house hunting.   
- Mar 2024
Carole treated us very courteously and almost as if we were her parents. We appreciated her advice and care for us. Lee and Kathryn Hedeen   
- Mar 2024
Carol did a great job in taking care of all the details in the process from start to finish. I would highly recommend her and Berkshire.   
- Nov 2022
Carol is very knowledgeable about the real estate business and has lots of experience with the market in Warren, Michigan. She was very helpful throughout the process. She always responded to text messages, and let me know if she was busy with another client and could not respond until lat...   More
- Oct 2022

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 90.00%
  • No: 10.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 80.00%
  • No: 20.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.90/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.90/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.80/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.90/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.90/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 60.00%
  • Satisfied Past/Current Customer: 20.00%
  • Knew Sales Associate Personally: 20.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 92.31%
  • No: 7.69%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 96.15%
  • No: 3.85%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 57.69%
  • 31-60 days: 38.46%
  • 61-90 days: 3.85%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 80.77%
  • 31-60 days: 15.38%
  • 61-90 days: 3.85%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.96/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.96/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.92/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
5.00/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.92/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.96/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.92/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.76/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.85/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.81/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 30.77%
  • Satisfied Past/Current Customer: 26.92%
  • Knew Sales Associate Personally: 19.23%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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